When the Phone is actively ringing, you can answer the call via the Handset, Speaker Phone, or Headset
Pickup the handset
Press the (Speaker Phone) Button
If the phone is not in headset mode: Press the (headset) Button.
If the phone is in headset mode: Either press the (headset) Button on the phone or the answer button on your headset.
Pressing the Answer softkey while the phone is ringing will answer the call via the Handset, Speaker Phone or Headset depending on what mode the phone is.
- If the handset is already off hook when a call comes in (Rare situation), pressing Answer will answer to the Handset.
- Otherwise it will answer to the Speaker Phone and Headset depending on what mode the phone is in.
How to tell what answer mode the phone is in?
Headset mode is Toggled on and off by pressing the (Headset Button)
If the phone is in headset mode it will display a Headset Icon at the top of the screen and a text alert at the bottom.