Call Parking

Call Parking

Overview of Call Parking

Call Parking allows you to park a caller so that another extension can retrieve the caller held in the parking lot. Please see Call Parking module wiki for more information on how Parking Lots can be configured on your PBX.

Parking a Caller

If you already have a Park Softkey on your phone.

  • If you already have a park Softkey configured on your phone you can press it at anytime durring a call with someone.
    01_parking-button
  • The Caller will be placed in a parking slot, and the slot number will be read back to you, press the Transfer_25 (Transfer Button) or Softkey again to complete the transfer to parking.
    01_parking-xfer

If you Don’t have a Park Softkey on your Phone

  • Press the Transfer_25 (Transfer Button) or Softkey.

    02_Parking-xfer70

  • Dial the Parking Extension (70 by default)and press Send or “#”
    02_Parking-xfer70-send

  • The Caller will be placed in a parking slot, and the slot number will be read back to you, press the Transfer_25 (Transfer Button) or Softkey again to complete the transfer to parking.
    02_Parking-xfer70-xfer

Retrieving Parked Calls

  • Dial the Parking Slot number the call was parked (That was read to you when parked) press Send or “#”
    02_Parking-Retrieve71